What role does a case manager have in an individual’s healthcare journey?

A case manager plays a vital role in an individual’s healthcare journey by connecting them to resources and services that address their specific needs. This function involves assessing the individual’s situation, planning a comprehensive approach to their care, and coordinating with various healthcare providers and services to ensure that all aspects of the individual’s healthcare are covered.

Case managers help individuals navigate the often complex healthcare system, which can be overwhelming. They might assist with arranging appointments, access to financial resources, mental health services, rehabilitation, and other community programs. The emphasis is on collaboration and ensuring continuity of care, which improves health outcomes and fosters a better quality of life.

The other options describe roles that differ significantly from that of a case manager. Providing therapy and emergency medical care are responsibilities typically reserved for licensed professionals like therapists or emergency medical technicians. Supervising daily activities may relate to specific case management scenarios but does not encapsulate the broader role of a case manager, who primarily functions as a connector to services rather than a supervisor.